Skip to main content
Back to Academy catalog
By FunctionIntermediate

Demand Forecasting in Practice

A 65-minute intermediate course for ops practitioners actually building forecasting — model choice, evaluation methodology, S&OP integration, and the production failure modes.

65 min·8 chapters·Individual contributor · Manager · Director · Technical practitioner·Free

Last updated: 2026-05-19

What you'll learn

By the end of this course you'll be able to:

  • Forecasting theory in 10 minutes — what matters in practice
  • Data prep reality — the part that consumes 60% of project time
  • Choosing the model — ARIMA, Prophet, ML ensembles, LLM-based
  • Evaluation methodology — MAPE, sMAPE, WAPE, and which to trust when
  • Integration into the S&OP cadence and continuous retraining
  • Common production failures — and how to spot them before customers do

Who this is for

Operations practitioners, demand planners, supply chain analysts, and technical product owners actually responsible for building and running forecasting in production. Especially useful for teams operating across retail, e-commerce, and manufacturing in India, GCC, Africa, and SEA where promotion-driven and Ramadan/festive-cycle volatility breaks naive models.

Prerequisites

  • · ai-for-operations-supply-chain

Curriculum

8 chapters · 2 hands-on exercises · capstone challenge

Each chapter ends with the learning objectives ticked off. Quizzes are auto-graded with feedback; exercises are open-ended and produce artifacts you can take to your team.

1

1. Forecasting theory in 10 minutes

10 min
  • Distinguish trend, seasonality, level, and exogenous drivers in your series
  • Recognize when a forecasting problem is actually a different problem
2

2. Data prep reality

8 minEXERCISE
  • Handle stock-outs, promotions, and price-change effects in history
  • Build feature stores that don't leak target signal
3

3. Choosing the model — ARIMA, Prophet, ML ensembles, LLM-based

9 minQUIZ
  • Pick the right model class for your data volume, horizon, and SKU count
  • Spot the 3 cases where LLM-based forecasting is genuinely the right tool
4

4. Evaluation methodology — MAPE, sMAPE, WAPE

8 minQUIZ
  • Choose the right error metric for intermittent demand and high-volume SKUs
  • Design backtests that match the actual forecast cadence
5

5. Integration into S&OP cadence

8 min
  • Land the forecast in your monthly S&OP rhythm without breaking it
  • Translate forecast confidence into inventory and capacity decisions
6

6. Continuous retraining

7 minEXERCISE
  • Decide retrain cadence per SKU class with drift detection
  • Avoid the "we trained once and forgot" silent-decay pattern
7

7. Common production failures

8 minQUIZ
  • Recognize the 5 production failures: leakage, drift, promo blindness, regime change, schema breaks
  • Build monitoring that surfaces them before the demand planner does

Capstone: Capstone: Your forecasting build plan

7 min
  • Pick a real SKU subset and design the end-to-end forecasting pipeline
  • Define accuracy targets, retrain cadence, and S&OP handoff before code

Capstone deliverable: Every learner who completes this course produces «Your End-to-End Forecasting Build Plan» — a tangible artifact you take back to your organization.

Curriculum live · full chapter content rolling out through 2026.

The outline, learning objectives, references, and capstone deliverable are published. Full chapter content (video, narration, exercises) ships progressively. Get notified when each chapter goes live.

Get notified when chapters ship

References & sources

Built on cited sources — not vibes.

Every course is researched fresh against vendor documentation, regulatory sources, and peer-reviewed work. Sources used in this course:

MIT Center for Transportation & Logistics — AI in SCM

MIT CTL · Source link

McKinsey — Operations and Supply Chain Insights

McKinsey & Company · Source link

Gartner — Supply Chain Top Trends

Gartner Research · Source link

NIST AI Risk Management Framework

NIST · Source link

Course details

Track

By Function

Level

Intermediate

Audience

Individual contributor, Manager, Director, Technical practitioner

Function

Operations & Supply Chain

Industry

Retail & E-commerce, Manufacturing, Cross-Industry

Stack

Microsoft, Open-source, Stack-agnostic

Paired Gennoor Way phase

innovate, build

Format

video, reading, interactive