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For SMB & Growing Businesses · 10–250 employees

Ship your first AI pilot in 6 weeks.

Five productized AI packages from $3k. Fixed price. Fixed scope. Code transferred day one. Built in your environment, owned by your team — no 6-figure consulting bill, no 60-page deck, no analyst tier between you and the senior expert doing the work.

Fixed price Code transferred day one Cloud or open-source Proposal in 5 days Senior delivery
30-Second Decision Helper

Not sure which package fits?

Pick the line that sounds most like your situation. That's where to start.

If

We don't know where AI fits in our business.

Then

Start with S1 · AI Readiness Kit

One week, $3k–$5k, you walk away with a 12-month plan.

If

We have Microsoft 365 Copilot licenses but adoption is stuck.

Then

Start with S2 · Copilot Kickstart

Four weeks, $10k–$15k, measurable adoption in a pilot team.

If

We know exactly what we want to build (HR bot, invoice AI, support agent…).

Then

Start with S3 · Single Agent Build

Six weeks, $25k–$40k, working agent shipped to your environment.

If

Our team needs to actually use AI in their daily work.

Then

Start with S4 · Team AI Upskill

Two weeks + 30-day reinforcement, $5k–$12k, function-specific.

If

We already have something live and want to keep it working.

Then

Start with S5 · SMB Sustain

$2k–$4k/month — quarterly health checks + monthly office hours.

The Five Packages — In Detail

What you actually get.

Each package is one phase of the Gennoor Way, sized and priced for SMB scope. Every package shows the problem we solve, what we deliver, week-by-week, what success looks like, a real example, what's not included, and what pairs well next.

S1

AI Readiness Kit

Phase 1 · Diagnose

1 week$3k–$5k

A defensible 12-month AI plan your leadership team can act on.

The problem we solve

You've heard the AI hype for two years. Vendors are calling. Your team is asking. Your competitors are posting on LinkedIn. But you don't know where AI actually fits in your business — or worse, you're about to spend six figures on the wrong project.

What we deliver

AI Readiness Score

Five-dimension index: Strategy, Data, People, Tech, Governance. Scored 1–5 per dimension with evidence. Tells you where you're strong and where you'd break.

Use Case Backlog

15–25 candidate use cases scored by impact × feasibility. Each one has a 2-line description, an ROI hypothesis, and a feasibility note (data ready? regulatory clear? buy-in likely?).

12-Month Roadmap

Three sequenced waves of work over 12 months. Each wave has a goal, a budget cap, and a measurable success criterion.

Governance & Risk Starter

A one-page AI use policy your team can adopt today, plus a list of the 5 questions your board should ask about every AI initiative.

60-minute executive readout

Live walkthrough of all of the above with you and up to 3 of your leadership team. Recording provided.

Week-by-week

  • Day 1Kickoff + 4–6 stakeholder interviews (90 min each)
  • Day 2–3Data inventory, tech stack audit, process mapping for in-scope workflows
  • Day 4Use case generation workshop + scoring
  • Day 5Roadmap drafting + readout deck preparation
  • Day 6Roadmap delivery + 60-min readout call + Q&A

What success looks like

  • Leadership team aligned on which 3 use cases to pursue and in what order
  • 70% of common board questions about AI answered preemptively
  • A written budget cap and ROI hypothesis for each wave
  • Zero "let's come back and discuss" items left open

Real example

60-person logistics firm in Mumbai — walked in with "we want AI". Walked out with a 3-pillar plan: customer service agent (Q1, $40k cap), invoice extraction (Q2, $30k cap), demand forecasting (Q3, $80k cap). Total program: $150k over 9 months — vs the $400k a tier-2 SI had quoted them for an open-ended "transformation."

Not included

  • Implementation of any use case (that's S3)
  • Hiring or org-design recommendations (different engagement)
  • Deep technical architecture documents (right-sized for the roadmap, not a build)

Pairs well with

S2 if Microsoft 365 already in use · S3 if a specific use case is already chosen · S4 to build team literacy in parallel

S2

Copilot Kickstart

Phase 2 · Train + Phase 3 · Innovate

4 weeks$10k–$15k

Stop paying for Microsoft 365 Copilot licenses your team isn't using. Get a measurable pilot adoption in 4 weeks.

The problem we solve

You bought Microsoft 365 Copilot licenses at $30 per user per month. Six months in, fewer than 15% of your team uses it daily. Finance is asking if you should cancel. The honest answer is: the licenses are fine — the rollout was wrong.

What we deliver

Licensing audit & right-sizing

Who actually needs Copilot, who needs Copilot Pro, who shouldn't have a license at all. Often saves 10–25% of license spend immediately.

Persona-based prompt libraries (3 roles)

Curated, tested prompts for three roles you pick — typically Finance, Sales, HR, Ops, or Customer Service. Each prompt has a use case, an expected output, and a "common mistake" note.

2-day live workshop (up to 15 people)

On-site or virtual. Day 1 covers foundations + hands-on prompting with your data. Day 2 is role-specific workflows + commitments to specific weekly habits.

3-week shadowing pilot

One team uses Copilot daily; we shadow, run twice-weekly prompt clinics, and tune what isn't working. This is the part that creates the adoption habit.

Adoption metrics dashboard (Power BI)

Daily-active-users by role, time-saved estimates, prompt-success rate, and a "where does the org stand" leaderboard. Yours to keep and run after we leave.

30-day post-pilot adoption playbook

Step-by-step plan to roll the pilot pattern out to the rest of the org. Includes templates, talking points, and the metrics to watch.

Week-by-week

  • Week 1License audit · persona discovery · prompt library creation · pilot team selection
  • Week 22-day workshop · daily Copilot habits assigned · dashboard goes live
  • Week 3Pilot team shadowing · 2× weekly prompt clinics · friction logging
  • Week 4Metrics review · adoption playbook delivered · go-broad recommendation

What success looks like

  • 60%+ daily active usage in pilot team within 4 weeks
  • At least 4 hours/week of demonstrable time saved per pilot user
  • A replicable adoption playbook (not just "we did Copilot training")
  • Finance can see the ROI numbers on Copilot licenses by week 6

Real example

85-person accounting firm in Riyadh — Copilot usage was 12% before engagement. After 4-week Kickstart: 71% daily-active in pilot team, 4.2 hours/week saved per accountant on routine drafting (engagement letters, client emails, audit narratives). Copilot license ROI crossed positive in week 6. Rolled out to the rest of the firm in month 3.

Not included

  • Custom Copilot Studio agents — that's S3
  • Org-wide rollout execution — separate engagement after pilot succeeds
  • GitHub Copilot adoption (developer-team Copilot is a different play)

Pairs well with

S5 SMB Sustain — to lock in the adoption gains beyond the 4-week pilot · S4 if other teams need parallel training

S3

Single Agent Build

Phase 3 · Innovate

6 weeks$25k–$40k

One AI agent. Built end-to-end in your environment. Code transferred day one. Yours forever.

The problem we solve

You've identified a specific use case — an HR onboarding bot, an invoice extraction system, a customer support agent, a sales proposal generator. You don't want a 6-month consulting engagement. You want it built, deployed, and working in 6 weeks. With code you own.

What we deliver

1-week scoping + Stack Fit Assessment

Written 3-page Stack Fit Assessment comparing cloud LLM (Azure OpenAI / AWS Bedrock) vs self-hosted open-source (Llama / Mistral). Cost per 1M tokens, latency, sovereignty, fine-tuning needs. You choose; we build.

4 weeks of build with weekly demos

Every Friday: a live demo of the working system as it is that week. No 60-day silences. No last-minute surprises. You see the agent take shape.

Deployment in your environment

Runs on your Azure subscription / AWS account / on-premise infra. We do not host. Your data stays where your regulator expects it to stay.

Code in your repository on day one

GitHub / Azure DevOps / GitLab — your repo, your IP, your control. Not a "deliverable handover at the end."

Operations runbook + evaluation harness

How to operate it Monday morning. How to test it before each release. How to monitor accuracy and cost drift over time.

1-week handover + 2-week hypercare

After Go-Live, two weeks of always-on support while your team takes over. Not optional, included in price.

Week-by-week

  • Week 1Discovery · Stack Fit Assessment · scope + acceptance criteria signed off
  • Week 2Architecture + first working slice (mockup → demo by Friday)
  • Week 3Core capability build + integration with your tools
  • Week 4Evaluation harness + accuracy tuning + user-feedback sessions
  • Week 5Hardening · monitoring · runbook · UAT
  • Week 6Go-Live · handover · hypercare begins

What success looks like

  • A working agent your users can use Monday morning
  • 85%+ accuracy on a representative test set you sign off on
  • Under 2-second average response time
  • Cost per query inside the budget set at week 1
  • Your team can deploy a code change without us by end of hypercare

Real example

120-person Bangalore healthcare-adjacent company — HR onboarding copilot. Six weeks scope-to-live. Built on Azure OpenAI + Copilot Studio + Dataverse for policy retrieval. Result: new joiners had 80% of their day-1 questions answered by the bot before reaching HR. HR team's onboarding workload dropped from ~6 hours/joiner to ~1.5 hours/joiner. Cost: $32k. Recurring cost: ~$280/month including LLM tokens.

Not included

  • Org-wide rollout to 5+ teams in this engagement (next engagement, or extends scope)
  • Integration into more than 2 external systems (extends scope and price)
  • Multi-language support beyond English + one regional language (extends scope)
  • Retraining beyond initial release (covered in S5 Sustain)

Pairs well with

S5 SMB Sustain — strongly recommended for any production agent · S4 if the receiving team needs upskilling

S4

Team AI Upskill

Phase 2 · Train

2 weeks + 30-day reinforcement$5k–$12k

A whole team functional with AI workflows in their actual day-to-day work, in two weeks.

The problem we solve

Your team has watched the YouTube videos. They've heard about ChatGPT. They might even have a personal account. But their actual work — the spreadsheets, the emails, the proposals, the reports — has not changed. The skill is sitting outside the workflow.

What we deliver

Function-specific curriculum

Pick one: Finance · Sales · HR · Marketing · Operations · Customer Service. The workshop is built around the workflows of that function — not a generic "AI 101".

2-day intensive OR 4 half-day virtual sessions

Up to 25 people. Live, hands-on, with your data (anonymized). Every exercise produces an artifact the participant takes back to their job.

Branded PDF course pre-read

A 40–50 page company-branded course PDF sent to participants 5 days before the workshop. Reduces hand-holding in the room; raises the ceiling of what we cover.

Curated prompt library for your tools

Built around what your team actually uses — Microsoft 365, Google Workspace, your CRM, your finance tool. Not "100 generic prompts."

30-day reinforcement plan

Weekly 30-minute team check-ins post-workshop. Each week has a theme, a measurable habit, and a friction-log review. This is what makes the workshop stick.

Week-by-week

  • Day -5Pre-read PDF sent · pre-survey · platform setup
  • Day 1Foundations · hands-on prompting · your-data exercises
  • Day 2Function-specific workflows · workflow integration · weekly-habit commitments
  • Week 1–430-min weekly check-in · friction log · habit reinforcement

What success looks like

  • Every participant has 3–5 daily AI workflows by week 4
  • Measurable time-saved per participant (typically 4–8 hours/week)
  • A team-owned prompt library that keeps growing post-workshop
  • A noticeable shift in how the team talks about AI in standups

Real example

40-person sales team at a Mumbai SaaS company — Function: Sales. By week 4 of reinforcement: 32 of 40 reps using AI for outreach personalization daily. Average 6 hours/week saved per rep. The team's outbound email response rate moved from 4.1% to 6.8% — partly attributable to better personalization at scale.

Not included

  • Building custom tools or agents (that's S3)
  • Licensing strategy across the org (that's S2)
  • Teams larger than 25 in a single session (we run multiple cohorts)

Pairs well with

S2 if the team uses Microsoft 365 · S3 if a tool need emerges from the workshop · runs alongside S1 nicely

S5

SMB Sustain

Phase 5 · Sustain

Ongoing retainer$2k–$4k/month

Your AI system still working — technically, economically, and organizationally — twelve months from now.

The problem we solve

You deployed an AI system 6 months ago. It's still running — you think. Costs have crept up 30%. Nobody has checked accuracy since launch. Two users complained quietly last week. You need an adult in the room, but you don't need (or want) a full-time MLOps engineer.

What we deliver

Quarterly Health Check (1 day)

Model evaluation on a refreshed test set. Cost & token audit. Adoption metrics review. Security & governance refresh. Output: a written Health Report with a prioritized action list.

Monthly Office Hours (2 hours)

Book any topic. Why is accuracy slipping on Tuesdays? Why is the bill higher this month? Should we move from GPT-4o to GPT-4o-mini? Why is one team using it more than another? We answer.

Always-on async Slack channel

Drop a question, get a response within 24 hours (usually faster). Not 9-to-5 specific timezone — your team gets answers when they need them.

Cost Optimization Recommendations

Every quarter we audit token spend. Often the savings cover the retainer cost — caching, model right-sizing, prompt compression, batching are the usual wins.

Annual Strategy Day

A full day every year, in person or virtual, planning the next 12 months of AI work. Where does the portfolio expand? What use cases retire? What does the team need to learn next?

Incident response (24-hour SLA)

If something breaks badly, we respond within 24 hours. Not an MSP-grade on-call — but a senior expert within a day, every time.

Week-by-week

  • Month 1Baseline health check · cost audit · stakeholder interviews
  • Monthly2-hour office hours · async support across the month
  • QuarterlyFull health check + written report + action plan
  • AnnuallyStrategy day for the next 12 months

What success looks like

  • Performance metrics flat or improving quarter over quarter
  • Cost trending down (or, if growing, growing slower than usage)
  • Team confidence in the system increasing — measured in surveys
  • You're sleeping better at night

Real example

Bangalore fintech, $3k/month SMB Sustain — caught a 40% Q2 cost spike from un-cached duplicate queries in the customer-service agent. Implemented a Redis-cache layer that paid back the retainer 10x for the year. Total saved: $18k/year on a $36k/year retainer.

Not included

  • Net-new use cases (those trigger a new S3 engagement)
  • 24/7 on-call (we're not a managed-services provider)
  • Building new agents (Sustain is for existing systems)

Pairs well with

Any prior package — automatic next step after S2 or S3 deployment

The Three Pledges

The same delivery promise, at SMB scale.

Boutique speed and fairness — without the Big-4 rate card.

Stack-flexible

We’re Microsoft-strong. We’re not Microsoft-locked. Open-source Llama on your own GPU, Azure OpenAI, AWS Bedrock, Google Vertex — we recommend based on your cost, sovereignty, and compliance needs, not our partnership margins.

Economic

Fixed-price by default for Diagnose, Train, and Innovate. Transparent cost breakdowns in every proposal. Optimization sprints inside every Build engagement. We price what we deliver — not what we estimate.

Consistent

Same five-phase journey for a 30-person SMB in Nairobi and a 30,000-person bank in Riyadh. Same deliverable shape. Same senior delivery on every engagement — no juniors substituted in.

How We Work

From hello to handover, six steps.

The same operating rhythm runs across every SMB engagement — clear, predictable, and built around weekly demos so nothing surprises you.

01

Reach out any way you want

WhatsApp, email, contact form, LinkedIn. Most SMB conversations start over WhatsApp because that's faster for both of us.

02

30-minute discovery call (free)

We listen. You describe the situation. We tell you which package fits — or honestly say AI isn't the right answer for this problem yet.

03

Written proposal in 5 working days

Fixed scope. Fixed price. Fixed timeline. No PowerPoint deck — a clear written proposal in plain English. No hidden costs.

04

Weekly demos. Friday at 4pm.

Every engagement runs on a weekly demo rhythm. No 60-day silences. You see the work as it's built, every Friday.

05

Senior delivery, every time

No analyst tier between you and the practitioner. The senior expert who scoped your engagement is the same person you talk to in week 4.

06

Handover, then optional Sustain

At Go-Live, your team takes the keys. The code is yours. The Sustain retainer is optional — but most clients take it because we've already saved them more than it costs.

At a Glance

All five packages, side by side.

PackagePhaseDurationPrice bandBest when
S1 · AI Readiness KitP1: Diagnose1 week$3k–$5kA defensible 12-month AI plan your leadership team can act on.
S2 · Copilot KickstartP2: Train + Phase 3 · Innovate4 weeks$10k–$15kStop paying for Microsoft 365 Copilot licenses your team isn't using. Get a measurable pilot adoption in 4 weeks.
S3 · Single Agent BuildP3: Innovate6 weeks$25k–$40kOne AI agent. Built end-to-end in your environment. Code transferred day one. Yours forever.
S4 · Team AI UpskillP2: Train2 weeks + 30-day reinforcement$5k–$12kA whole team functional with AI workflows in their actual day-to-day work, in two weeks.
S5 · SMB SustainP5: SustainOngoing retainer$2k–$4k/monthYour AI system still working — technically, economically, and organizationally — twelve months from now.
Honest Questions

What SMB owners actually ask us.

The questions you have before you spend money. Honest answers — including the ones consultants typically don't volunteer.

Will this work for a 30-person business?

Yes. Most of our SMB engagements are with 15–200 person companies. The packages are sized for businesses without a dedicated AI/ML team and without 6-figure budgets to burn. The smallest engagement we've delivered was for a 12-person consultancy.

Do we need an Azure account, technical team, or in-house engineers?

Not in advance. We help you stand up the right infrastructure as part of the engagement — typically Azure (most common because of Microsoft 365 alignment), but also AWS, GCP, or self-hosted open-source where it makes sense. A non-technical owner-operator can sponsor and run the project; we handle the technical execution. Your team's involvement is mostly business-side: stakeholder interviews, data access, UAT.

What if we don't know which package to choose?

Start with S1 (AI Readiness Kit) at $3k. In one week you walk away with a written recommendation on which package fits your situation and how to sequence what comes next. Or use the decision tree above — most SMBs find their answer within 30 seconds of reading it.

Are the prices final, or starting points?

Bands, not point prices. For 90% of engagements within typical scope, you fall in the band. For unusual scope — regulated industries, multi-language requirements, multi-system integration — we send a written quote within 5 working days of the discovery call. Whatever the number, it's fixed before we start; we do not run T&M engagements for SMB.

Can we pay in installments?

Yes. Default schedule is 40% on signing, 40% mid-engagement, 20% on handover. For longer engagements (>6 weeks), we sometimes split into 4 instalments. We accept wire transfer, UPI (India), card (international), and for Indian businesses we issue GST-compliant invoices.

Who actually delivers the work — is it the founder, or someone you hand off to?

The senior practitioner who scoped your engagement is the senior practitioner who delivers it. There is no junior tier. Where the engagement is large enough to warrant a 2-person team, the senior remains the lead and you talk to them throughout. This is the explicit reason we cap active engagements per quarter — quality over quantity.

Do you work with businesses outside India and GCC?

Yes. We deliver remotely worldwide. Strongest on-the-ground presence in India, Saudi Arabia, UAE, East Africa (Tanzania, Kenya), and Southeast Asia. We have served remote clients in the US, UK, Germany, and Singapore. Remote engagements run identically — Friday demos, weekly status, async Slack — just with different timezones for live sessions.

Do you work with open-source LLMs, or only Microsoft?

Both, and we recommend based on your situation, not our economics. Many SMB engagements use Microsoft 365 Copilot or Azure OpenAI because the licensing is already in place and the integration is smooth. For cost-sensitive workloads (high query volume) or sovereignty-sensitive workloads (regulated data), we deploy open-source models — Llama, Mistral, Phi, Qwen — on your own infrastructure via Ollama or vLLM. Every Single Agent Build (S3) starts with a written Stack Fit Assessment so the recommendation is yours.

What if our use case isn't in your standard list?

The packages cover the patterns we ship most often. If your need is bespoke — a custom ML model, a forecasting engine, an analytics platform, an air-gapped deployment, a domain-specific agent — we scope it as a custom build after a 30-minute call. Typical custom builds run $25k–$80k for SMB scope; we deliver them on the same fixed-price model as the standard packages.

What happens if the pilot doesn't work?

It depends on what "doesn't work" means. If we shipped the agreed scope and it works technically but doesn't deliver business value, we hold a written retrospective and recommend next steps — sometimes that's reframing the use case, sometimes it's sunsetting the pilot. If we missed the agreed scope, we keep working until we hit it; that's in the contract. We've had zero engagements miss scope so far, but the protection is in writing.

Who owns the code, models, and prompts?

You do, on day one. Code lives in your repository (GitHub / Azure DevOps / GitLab) from the first commit. Models and fine-tuned weights are yours. Prompts are yours. Our reusable internal frameworks (evaluation harnesses, scoring methodologies, course content) remain ours and are explicitly listed in the engagement contract as non-confidential reusable IP.

How do you handle our data?

We do not store client data on our infrastructure. Data lives in your environment — your Azure subscription, your AWS account, your on-prem. During the engagement we access it through your tenant with your access controls; after the engagement we lose that access. Anonymized usage telemetry (e.g., aggregated prompt-volume metrics) is opt-in and never includes content. NDA mutually signed before any data conversation.

Can we cancel mid-engagement?

Yes. The contract is per phase, not per program. If at any phase gate you decide not to continue, you walk away with everything delivered up to that gate. We do not lock SMB clients into multi-quarter retainers.

Ready to start small and ship fast?

Drop us a WhatsApp message or book a 30-minute call. Tell us your situation and we'll tell you which package fits — or honestly say if AI isn't the right answer for this problem yet. Either way, the conversation is free and useful.