AI for Operations & Supply Chain
A 70-minute playbook for COOs and supply chain leaders — six plays that ship, three pitches that disappoint, and a 2-quarter roadmap with operational KPIs (not AI metrics).
Last updated: 2026-05-20
What you'll learn
By the end of this course you'll be able to:
- The ops-AI fit map — six plays that ship, three pitches that disappoint, the data-stable filter
- Demand forecasting — two-layer model (ML + LLM signal) + four-check data-readiness gate + handoff design
- Procurement document AI — three doc types + three-tier human-in-loop + audit posture for external review
- Logistics optimisation — AI amplifies OR (never replaces) + three plays + when NOT to deploy
- Predictive maintenance — sensor-plus-narrative + three vendor traps + CMMS handoff
- Inventory intelligence — stock-outs and overstock as the same problem + four velocity tiers + cadence-matched formats
- Supplier risk + visibility — five signal sources + dashboard discipline + four-phase response
- Your 2-quarter ops roadmap — procurement Q1, forecasting Q2, operational KPIs not AI metrics
Who this is for
Chief operating officers, supply chain directors, plant managers, logistics heads, and procurement leaders. Especially useful for teams managing complex multi-node operations across GCC, India, and Africa — and for any operation considering AI investment beyond pilot stage.
Curriculum
8 chapters · 2 hands-on exercises · capstone challenge
Each chapter ends with the learning objectives ticked off. Quizzes are auto-graded with feedback; exercises are open-ended and produce artifacts you can take to your team.
1. The ops-AI fit map
- Name the six plays that ship + the three pitches that disappoint
- Apply the data-stable filter (data ready + process stable) to sequence your specific roadmap
2. Demand forecasting with AI
- Deploy the two-layer model: ML on structured history + LLM on unstructured signal
- Pass the four-check data-readiness gate and design the planner handoff for adoption
3. Procurement document AI
- Configure the three-tier human-in-loop (auto-process · light review · full review)
- Build the four-component audit posture that passes external review without rework
4. Logistics optimisation
- Frame AI as the OR amplifier — never the OR replacement
- Ship three logistics plays and recognise the three situations to NOT deploy yet
5. Predictive maintenance
- Build the sensor-plus-narrative pattern (never sensor-only)
- Refuse the three vendor traps and configure the CMMS handoff
6. Inventory intelligence
- Treat stock-outs and overstock as the same problem; differentiate safety stock by SKU velocity tier
- Match action formats to operational cadence — daily for fast movers, weekly for steady, monthly for strategic
7. Supplier risk and end-to-end visibility
- Ingest five signal sources — news, financial, regulatory/trade, climate, tier-2 supplier visibility
- Run the four-phase response cadence from signal arrival through close-out and pattern review
Capstone: Capstone — Your 2-quarter operations AI roadmap
- Sequence procurement document AI Q1, demand forecasting + safety stock Q2; hold the rest for Q3–Q5
- Track operational KPIs (capacity, service level, working capital, team satisfaction) — not AI metrics
Capstone deliverable: Every learner who completes this course produces «Your 2-Quarter Operations AI Roadmap» — a tangible artifact you take back to your organization.
Interactive Course · Free
Full web-rendered experience available now.
All 8 chapters live with interactive slides, audio narration, mock-exam practice, and cross-device progress tracking. The first two chapters are accessible without an account.
References & sources
Built on cited sources — not vibes.
Every course is researched fresh against vendor documentation, regulatory sources, and peer-reviewed work. Sources used in this course:
Microsoft Dynamics 365 Supply Chain Management — Documentation
Microsoft Learn · Source link
Gartner — Supply Chain Top Trends
Gartner Research · Source link
MIT Center for Transportation & Logistics — AI in SCM
MIT CTL · Source link
NIST AI Risk Management Framework
NIST · Source link
Course details
Track
By Function
Level
Intermediate
Audience
Executive, Director, Manager
Function
Operations & Supply Chain
Industry
Cross-Industry, Manufacturing, Retail & E-commerce
Stack
Microsoft, Stack-agnostic
Paired Gennoor Way phase
train, innovate, sustain
Format
interactive, video, reading
You finished the course. Now what?
From course to outcome.
Reading this course is step one. The next step is applying it where you work. Here's how Gennoor helps — without the deck, without the pitch.
Run this for your team
A 2-day workshop or virtual cohort for up to 25 of your people, with exercises run on your data and a 30-day adoption plan.
From $5k · 2 weeks · function-specific
Apply this to your data
A 4–6 week pilot that takes what you learned and ships a working system inside your environment. Fixed scope, fixed price, code transferred day one.
From $25k · 6 weeks · production-grade
Just want to talk?
Free 30-minute call. No deck, no pitch. We listen to your situation and tell you honestly what makes sense — even if it isn't us.
Free · no commitment · 30 minutes
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