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BuilderIntermediate

AI Product Management

AI products are evaluated like products — not like models. Users care about their job, not your benchmarks.

8 chapters·Manager · Technical practitioner·Free

Last updated: 2026-05-22

Take the interactive course

What you'll learn

By the end of this course you'll be able to:

  • 5 AI PM capabilities — JTBD framing, eval harnesses, telemetry, guardrails, honest communication
  • The 3-part frame for AI features (user job · success criterion · failure modes) — in 3 sentences or kill it
  • Unit economics modelled before launch + honest communication posture (Air Canada Moffatt cross-domain)
  • The eval discipline that lets you ship — golden cases, LLM-as-judge, regression suites
  • 4 trust trip-wires AI PMs must respect — vendor lock, latency, hallucination boundaries, demo-vs-prod gap

Who this is for

Product managers shipping AI-powered features, product directors leading PM teams in AI orgs, founder/PMs at AI startups. Especially valuable for PMs whose feature shipped strong demo metrics but stalled at adoption.

Curriculum

8 chapters · 1 hands-on exercises · capstone challenge

Each chapter ends with the learning objectives ticked off. Quizzes are auto-graded with feedback; exercises are open-ended and produce artifacts you can take to your team.

1

1. AI PM landscape

    2

    2. JTBD framing

      3

      3. Eval harnesses

        4

        4. Telemetry + observability

          5

          5. Guardrails

            6

            6. Honest communication

              7

              7. Unit economics

                8

                8. AI PM operating model

                  Interactive Course · Free

                  Full web-rendered experience available now.

                  All 8 chapters live with interactive slides, audio narration, mock-exam practice, and cross-device progress tracking. The first two chapters are accessible without an account.

                  References & sources

                  Built on cited sources — not vibes.

                  Every course is researched fresh against vendor documentation, regulatory sources, and peer-reviewed work. Sources used in this course:

                  Course details

                  Track

                  Builder

                  Level

                  Intermediate

                  Audience

                  Manager, Technical practitioner

                  Function

                  IT & Engineering, Strategy

                  Industry

                  Cross-Industry

                  Stack

                  Stack-agnostic

                  Paired Gennoor Way phase

                  innovate, build

                  Format

                  interactive, reading