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By FunctionIntermediate

AI for Sales & Marketing

A 65-minute playbook for revenue leaders — six AI plays that ship, three that disappoint, and a 2-quarter portfolio with the KPIs that prove ROI.

65 min·8 chapters·Director · Manager · Individual contributor·Free

Last updated: 2026-05-20

What you'll learn

By the end of this course you'll be able to:

  • The revenue-AI fit map — six plays that ship, three that disappoint, one principle for every vendor pitch
  • AI in prospecting — three useful uses + the AI-spam math + the disciplined workflow
  • Lead scoring with AI — two scoring layers + the six-check CRM data quality gate + three-band score-to-action
  • Proposal generation — the four-block template + three guardrails + where the recovered time should go
  • Content production at scale — the brand voice anchor + four brand risks + the three-stage pipeline
  • Personalization that works — three tiers + the creepy line you don't cross + relevant beats clever
  • Sales call AI — four extractions per call + the three-stage coaching loop + the privacy posture customers expect
  • Your 2-quarter portfolio on one page — three plays sequenced + four KPIs + four week-one conversations

Who this is for

Chief revenue officers, chief marketing officers, sales ops, demand gen, marketing ops, and revenue operations leaders. Especially useful for teams already on Salesforce, HubSpot, or Microsoft Sales Copilot who want to move from "we have AI" to measurable productivity gains — without the brand events that mark teams who chased the vendor demo.

Curriculum

8 chapters · 2 hands-on exercises · capstone challenge

Each chapter ends with the learning objectives ticked off. Quizzes are auto-graded with feedback; exercises are open-ended and produce artifacts you can take to your team.

1

1. The revenue-AI fit map

8 min
  • Name the six revenue AI plays that ship value + the three that disappoint
  • Apply the principle — AI augments judgment, never replaces it — to every vendor pitch
2

2. AI in prospecting

9 minQUIZ
  • Deploy three useful uses: ICP refinement, pre-meeting research, signal-based triggers
  • Avoid the AI-spam trap with the disciplined three-component workflow
3

3. Lead scoring with AI

9 min
  • Combine ML predictive scoring with LLM behavioural signal extraction
  • Pass the six-check CRM data quality gate before any deployment
4

4. Proposal generation

9 minEXERCISE
  • Run the four-block template with three guardrails — CRM grounding, claim register, legal-review gate
  • Reinvest the recovered time into discovery, expansion, and coaching — not into admin
5

5. Content production — at scale, on brand

8 minQUIZ
  • Stand up the brand voice anchor — style guide as system prompt, two human edits, quarterly fingerprint audit
  • Build the three-stage pipeline that catches all four brand risks pre-publication
6

6. Personalization that works

8 min
  • Choose the right personalization tier per channel — light, middle, or deep
  • Hold the creepy line on inferred personal life, broker-sourced internal signals, and protected attributes
7

7. Sales call AI — transcripts to action

9 minEXERCISE
  • Configure four extractions per call and aggregate them into the strategic signal
  • Run the three-stage coaching loop that drops new-rep ramp time 30–50%

Capstone: Capstone — Your 2-quarter sales AI portfolio

7 min
  • Collapse the course into a three-play, two-quarter portfolio with sequencing discipline
  • Schedule four week-one conversations: executive sponsor, rev ops, legal/infosec, two pilot reps

Capstone deliverable: Every learner who completes this course produces «Your 2-Quarter Sales AI Portfolio» — a tangible artifact you take back to your organization.

Interactive Course · Free

Full web-rendered experience available now.

All 8 chapters live with interactive slides, audio narration, mock-exam practice, and cross-device progress tracking. The first two chapters are accessible without an account.

Take the interactive course

References & sources

Built on cited sources — not vibes.

Every course is researched fresh against vendor documentation, regulatory sources, and peer-reviewed work. Sources used in this course:

Microsoft Sales Copilot — Documentation

Microsoft Learn · Source link

State of Sales — Salesforce Research

Salesforce · Source link

HubSpot State of AI in Marketing

HubSpot Research · Source link

OWASP Top 10 for LLM Applications

OWASP Foundation · Source link

Course details

Track

By Function

Level

Intermediate

Audience

Director, Manager, Individual contributor

Function

Sales & Marketing

Industry

Cross-Industry

Stack

Microsoft, Stack-agnostic

Paired Gennoor Way phase

train, innovate, sustain

Format

interactive, video, reading