Industry-SpecificPhase 3 — Build
Citizen Services Multilingual Agent (Government)
Citizen calls to government services overwhelm contact centers; multilingual demand outpaces staffing.
What we build
- 1Voice + chat agent grounded on official policy and service documentation
- 2Case-handoff to human agents with full transcript and structured case fields
- 3Sovereign deployment option (Azure Government / on-premise) with full audit trail
Timeline
10 weeks
Price band
Enterprise only
Enterprise $150k–$350k
Sustainment
$10k–$30k / mo
Technology stack
Azure AI SpeechGPT-4oCopilot StudioAzure AI Content Safety
Paired course
AI in Government & Public Sector
Industries
Government →Municipalities
Functions
Ready to scope this PoC?
Book a 30-minute discovery call. We’ll write a fixed-scope, fixed-price proposal within 5 working days.