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FoundationsPaid · Instructor-led

AI Literacy for Non-Technical Teams

Function-specific GenAI fluency for HR, marketing, sales, ops and service ICs.

2 days (16 hours)8 modulesIndividual contributors and team leads in HR, Talent and L&D; Marketing, content and brand; Sales, inside sales and key accounts; Operations, supply chain and procurement; Customer service, contact centre and field service. Cohort size 15-30 grouped by function (one HR cohort, one Marketing cohort, etc.) so labs and prompt libraries are role-specific.Track: Foundations
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How Gennoor supports this practice

AI Enablement for AI Literacy for Non-Technical Teams

Gennoor Tech designs function-specific AI literacy programs — separate tracks for HR, Marketing, Sales, Operations and Service — because we have seen one-size-fits-all rollouts stall at the documented 35.8% activation rate. Our regional advantage is concrete: Arabic, English and Hindi delivery; prompt libraries tuned to GCC and South Asian business norms (Hijri dates, Arabic name handling, GCC labor law phrasing, India GST formats, KSA Zakat references); and trainer-of-trainer kits that build internal champions in each function. We measure success in time-saved per deliverable per role, not seats activated.

Phase 1

Diagnose

Function-level workflow audit, baseline timing of recurring deliverables, license-utilisation snapshot, and a heatmap of high-value AI tasks per role.

Phase 2

Train

Function-segmented cohorts (this course) with prompt libraries, custom GPTs/Gems and trainer-of-trainer kits in the languages your team works in.

Phase 3

Innovate

Per-function prompt and assistant backlog co-built with your top performers, sourced from real artefacts and real bottlenecks.

Phase 4

Build

Deployed custom GPTs, Copilot agents, Gemini Gems and Claude Projects per function, plus a shared internal prompt library with usage telemetry.

Phase 5

Sustain

Quarterly prompt-library refresh, champions-of-practice forums per function, productivity dashboards tied to deliverable-level baselines and a yearly literacy recert.

Book a call about AI Literacy for Non-Technical Teams

30-minute working session with our team. Bring your current state, your constraints and the outcome you need — we'll come back with the right phase to start and a realistic delivery shape.